Smart AI Solutions Digital conversational assistants for telecom Benefits Increase in the share of requests to the digital assistant Significant reduction in the workload on technical support 24/7 operational support increases customer loyalty Data centers make it easier to work with complex software products and reduce the demands on employees. Typical tasks Automated technical support: consultations on frequently asked questions, balance checks, subscriber account top-ups Smart notifications: payment reminders, new tariff offers, and more Cold calling: identifying primarily interested users, calling according to a script Automation of internal processes: for example, the implementation of digital assistants for operators or engineers
