Smart AI Solutions Digital conversational assistants for IT services Benefits Saving labor costs for both employees creating requests and employees fulfilling them Implementation of a tool for comprehensive process automation in the organization Improving user experience and increasing loyalty The multiplier effect of increased productivity for all participants in the process Typical tasks First contact with the user: registration, storing his personal data User consultation, categorization of requests using an artificial intelligence module Assigning the application to the responsible unit, notification of the readiness status Collection of all statistics on requests, generation of reports on the system's operation
